FAQs

Our collections are curated and released seasonally. Sign up for our newsletter or follow us on social media to get updates on new releases.

All LULA jewelry pieces are handcrafted using the highest quality Silver 925, ensuring durability and a luxurious finish.

Yes, each piece in our collection is unique and crafted by hand, giving you a one-off design that cannot be found anywhere else.

Our jewelry is sourced directly from local artisans in Mexico, each piece is handpicked for its quality and uniqueness, reflecting the rich cultural heritage of the region.

Silver 925 jewelry should be gently cleaned with a soft cloth. Avoid exposure to harsh chemicals and store in a cool, dry place when not in use.

Currently, we ship exclusively within the United States to ensure the quality and speed of delivery.

We accept returns within 30 days of purchase, provided the jewelry is unworn and in its original condition. Custom and sale items are final and not eligible for returns.

While Silver 925 is durable, we recommend removing your jewelry before swimming or showering to preserve its shine.